/* ===== 联系品牌页 · 值班台 ===== */

.page-contact {
  --contact-line: rgba(216, 222, 227, .16);
  --contact-line-soft: rgba(16, 24, 32, .12);
}

.page-contact .contact-crumb {
  padding: .9rem 0 .5rem;
}

/* ---------- 首屏 ---------- */
.page-contact .contact-hero {
  position: relative;
  overflow: hidden;
  background: var(--navy);
  color: var(--paper);
  border-bottom: 2px solid var(--flame);
}

.page-contact .contact-hero::after {
  content: "";
  position: absolute;
  inset: 0;
  background-image: repeating-linear-gradient(90deg, var(--line-dark) 0 1px, transparent 1px 88px);
  opacity: .4;
  pointer-events: none;
}

.page-contact .contact-hero__grid {
  position: relative;
  z-index: 1;
  max-width: var(--wrap);
  margin: 0 auto;
  padding: clamp(2rem, 6vw, 4rem) var(--gutter) clamp(2.4rem, 6vw, 4.25rem);
  display: grid;
  gap: clamp(1.75rem, 4vw, 3rem);
}

.page-contact .contact-tag {
  display: inline-flex;
  align-items: center;
  gap: .5rem;
  margin: 0 0 1rem;
  padding: .35rem .7rem;
  font-family: var(--font-mono);
  font-size: .75rem;
  letter-spacing: .08em;
  color: var(--amber);
  border: 1px solid rgba(242, 169, 59, .45);
  background: rgba(242, 169, 59, .08);
}

.page-contact .contact-tag__dot {
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--flame);
  box-shadow: 0 0 0 3px rgba(228, 87, 46, .22);
}

.page-contact .contact-hero h1 {
  margin: 0 0 1rem;
  font-family: var(--font-head);
  font-weight: 900;
  font-size: clamp(2.1rem, 7vw, 4.25rem);
  line-height: 1.06;
  letter-spacing: -.02em;
}

.page-contact .contact-hero__lede {
  margin: 0;
  max-width: 46ch;
  font-size: clamp(1rem, 2.4vw, 1.125rem);
  line-height: 1.65;
  color: var(--mist);
}

.page-contact .contact-hero__actions {
  margin-top: clamp(1.4rem, 3vw, 2rem);
  display: flex;
  flex-wrap: wrap;
  gap: .75rem;
}

/* 值班票据 */
.page-contact .contact-ticket {
  align-self: start;
  padding: 1.15rem 1.15rem 1.3rem;
  background: rgba(244, 246, 247, .06);
  border: 1px solid var(--contact-line);
  border-left: 3px solid var(--flame);
  backdrop-filter: blur(10px);
  -webkit-backdrop-filter: blur(10px);
}

.page-contact .contact-ticket__head {
  display: flex;
  align-items: center;
  gap: .55rem;
  padding-bottom: .8rem;
  margin-bottom: .9rem;
  border-bottom: 1px solid var(--contact-line);
  font-family: var(--font-mono);
  font-size: .78rem;
  letter-spacing: .08em;
  color: var(--mist);
}

.page-contact .contact-ticket__lamp {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--pitch);
  box-shadow: 0 0 0 4px rgba(31, 111, 92, .22);
}

.page-contact .contact-ticket__list {
  margin: 0;
  display: grid;
  gap: .7rem;
}

.page-contact .contact-ticket__row {
  display: flex;
  flex-wrap: wrap;
  justify-content: space-between;
  gap: .25rem .8rem;
  font-size: .9rem;
  line-height: 1.5;
}

.page-contact .contact-ticket__row dt {
  color: rgba(216, 222, 227, .62);
}

.page-contact .contact-ticket__row dd {
  margin: 0;
  font-family: var(--font-mono);
  font-size: .85rem;
  color: var(--paper);
  letter-spacing: .01em;
}

/* ---------- 通用章节头 ---------- */
.page-contact .contact-head {
  max-width: 62ch;
  margin-bottom: clamp(1.75rem, 4vw, 2.75rem);
}

.page-contact .contact-head .section-title {
  margin: .5rem 0 .85rem;
  font-family: var(--font-head);
  font-weight: 900;
  font-size: clamp(1.6rem, 4.4vw, 2.5rem);
  line-height: 1.1;
  letter-spacing: -.02em;
  color: var(--navy);
}

.page-contact .contact-head .lede {
  margin: 0;
  font-size: clamp(.95rem, 2.2vw, 1.05rem);
  line-height: 1.65;
  color: var(--steel);
}

/* ---------- 通道总览：双栏值班台 ---------- */
.page-contact .contact-channels {
  background: var(--paper);
}

.page-contact .desk {
  display: grid;
  gap: var(--gap);
}

.page-contact .desk__left {
  background: var(--navy);
  color: var(--paper);
  border: 1px solid var(--line-dark);
  border-top: 3px solid var(--flame);
  padding: clamp(1.15rem, 3vw, 1.75rem);
}

.page-contact .desk__head {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  padding-bottom: .9rem;
  border-bottom: 1px solid var(--contact-line);
  font-family: var(--font-mono);
  font-size: .78rem;
  letter-spacing: .1em;
  color: var(--mist);
}

.page-contact .desk__head-idx {
  color: var(--flame);
}

.page-contact .chan-list {
  list-style: none;
  margin: 0;
  padding: 0;
}

.page-contact .chan {
  padding: 1.1rem 0;
  border-bottom: 1px solid var(--contact-line);
  transition: border-color var(--t-fast) var(--ease);
}

.page-contact .chan:last-child {
  border-bottom: 0;
  padding-bottom: .3rem;
}

.page-contact .chan:hover,
.page-contact .chan:focus-within {
  border-color: rgba(228, 87, 46, .55);
}

.page-contact .chan__meta {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: .6rem;
  margin-bottom: .6rem;
}

.page-contact .chan__use {
  font-size: .8rem;
  color: rgba(216, 222, 227, .6);
}

.page-contact .chan__value {
  margin: 0 0 .7rem;
  font-family: var(--font-head);
  font-weight: 700;
  font-size: clamp(1rem, 2.6vw, 1.2rem);
  line-height: 1.4;
  word-break: break-word;
  color: var(--paper);
}

.page-contact .chan__value--mono {
  font-family: var(--font-mono);
  letter-spacing: .04em;
  font-size: clamp(1.15rem, 3vw, 1.45rem);
  color: var(--amber);
}

.page-contact .chan__value--addr {
  font-size: clamp(.95rem, 2.3vw, 1.05rem);
  font-weight: 500;
  color: var(--mist);
}

.page-contact .chan__actions {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: .65rem;
}

.page-contact .chan__link {
  font-size: .85rem;
  color: var(--flame);
  text-decoration: none;
  border-bottom: 1px solid transparent;
  transition: border-color var(--t-fast) var(--ease), color var(--t-fast) var(--ease);
}

.page-contact .chan__link:hover,
.page-contact .chan__link:focus-visible {
  border-bottom-color: var(--flame);
}

.page-contact .chan__hint {
  font-size: .8rem;
  color: rgba(216, 222, 227, .55);
}

.page-contact .desk__left .copy-btn {
  border-color: rgba(216, 222, 227, .35);
  color: var(--paper);
}

.page-contact .desk__left .copy-btn:hover,
.page-contact .desk__left .copy-btn:focus-visible {
  border-color: var(--flame);
  color: var(--flame);
}

.page-contact .desk__right {
  display: grid;
  gap: var(--gap);
  align-content: start;
}

.page-contact .contact-photo {
  position: relative;
  overflow: hidden;
  aspect-ratio: 3 / 2;
  background: var(--steel);
  border: 1px solid var(--contact-line-soft);
}

.page-contact .contact-photo img {
  display: block;
  width: 100%;
  height: 100%;
  max-width: 100%;
  object-fit: cover;
}

.page-contact .contact-photo::after {
  content: "";
  position: absolute;
  inset: 0;
  background: linear-gradient(155deg, rgba(16, 24, 32, .02), rgba(10, 15, 20, .42));
  pointer-events: none;
}

/* 沟通准备清单 */
.page-contact .prep {
  padding: clamp(1.15rem, 3vw, 1.6rem);
  border: 1px solid var(--contact-line-soft);
  background: rgba(244, 246, 247, .78);
  border-left: 3px solid var(--pitch);
  backdrop-filter: blur(8px);
  -webkit-backdrop-filter: blur(8px);
}

.page-contact .prep__title {
  margin: 0 0 .9rem;
  font-family: var(--font-head);
  font-weight: 900;
  font-size: 1.05rem;
  letter-spacing: -.01em;
  color: var(--navy);
}

.page-contact .prep__list {
  list-style: none;
  margin: 0 0 1.2rem;
  padding: 0;
  display: grid;
  gap: .55rem;
  font-size: .9rem;
  line-height: 1.55;
  color: var(--steel);
}

.page-contact .prep__k {
  display: inline-block;
  min-width: 3.2em;
  margin-right: .5rem;
  padding: .05rem .4rem;
  font-family: var(--font-mono);
  font-size: .72rem;
  letter-spacing: .06em;
  color: var(--flame);
  border: 1px solid rgba(228, 87, 46, .35);
  background: var(--ember);
}

/* 时段刻度 */
.page-contact .shiftbar {
  display: flex;
  align-items: center;
  gap: .6rem;
  padding-top: 1rem;
  border-top: 1px solid var(--contact-line-soft);
}

.page-contact .shiftbar__cap {
  font-family: var(--font-mono);
  font-size: .75rem;
  letter-spacing: .04em;
  color: var(--steel);
  white-space: nowrap;
}

.page-contact .shiftbar__track {
  position: relative;
  flex: 1 1 auto;
  height: 8px;
  background:
    repeating-linear-gradient(90deg, var(--mist) 0 1px, transparent 1px 10%),
    rgba(46, 58, 69, .12);
  border-radius: 1px;
  overflow: hidden;
}

.page-contact .shiftbar__fill {
  display: block;
  height: 100%;
  width: 100%;
  background: linear-gradient(90deg, var(--pitch), var(--amber) 72%, var(--flame));
}

.page-contact .shiftbar__note {
  margin: .6rem 0 0;
  font-size: .8rem;
  line-height: 1.55;
  color: var(--steel);
}

/* ---------- 纠错流程 ---------- */
.page-contact .contact-flow {
  background: var(--ink);
  color: var(--paper);
}

.page-contact .contact-flow .contact-head .section-title {
  color: var(--paper);
}

.page-contact .contact-flow .contact-head .lede {
  color: var(--mist);
}

.page-contact .contact-flow .eyebrow {
  color: var(--amber);
}

.page-contact .steps {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: var(--gap);
}

.page-contact .step {
  position: relative;
  padding: 1.3rem 1.15rem 1.4rem;
  background: rgba(244, 246, 247, .04);
  border: 1px solid var(--contact-line);
  border-top: 2px solid rgba(216, 222, 227, .3);
  transition: transform var(--t-fast) var(--ease), border-color var(--t-fast) var(--ease), background var(--t-fast) var(--ease);
}

.page-contact .step:hover,
.page-contact .step:focus-within {
  transform: translateY(-4px);
  border-top-color: var(--flame);
  background: rgba(228, 87, 46, .07);
}

.page-contact .step__num {
  display: block;
  margin-bottom: .8rem;
  font-family: var(--font-mono);
  font-size: 1.5rem;
  font-weight: 700;
  letter-spacing: .02em;
  color: var(--flame);
}

.page-contact .step__title {
  margin: 0 0 .55rem;
  font-family: var(--font-head);
  font-weight: 900;
  font-size: 1.1rem;
  line-height: 1.3;
  color: var(--paper);
}

.page-contact .step p {
  margin: 0;
  font-size: .9rem;
  line-height: 1.6;
  color: rgba(216, 222, 227, .78);
}

/* ---------- 合作 ---------- */
.page-contact .contact-partners {
  background: var(--paper);
}

.page-contact .partner-grid {
  display: grid;
  gap: var(--gap);
}

.page-contact .partner {
  padding: 1.3rem 1.1rem 1.4rem;
  background: #fff;
  border: 1px solid var(--contact-line-soft);
  border-bottom: 3px solid var(--steel);
}

.page-contact .partner--media {
  border-bottom-color: var(--flame);
}

.page-contact .partner--data {
  border-bottom-color: var(--pitch);
}

.page-contact .partner--community {
  border-bottom-color: var(--amber);
}

.page-contact .partner h3 {
  margin: .8rem 0 .5rem;
  font-family: var(--font-head);
  font-weight: 900;
  font-size: 1.05rem;
  line-height: 1.35;
  color: var(--navy);
}

.page-contact .partner p {
  margin: 0 0 .9rem;
  font-size: .92rem;
  line-height: 1.62;
  color: var(--steel);
}

.page-contact .partner__need {
  list-style: none;
  margin: 0;
  padding: .8rem 0 0;
  border-top: 1px dashed var(--contact-line-soft);
  display: grid;
  gap: .35rem;
  font-size: .85rem;
  line-height: 1.5;
  color: var(--steel);
}

.page-contact .partner__need li::before {
  content: "—";
  margin-right: .5rem;
  color: var(--flame);
}

.page-contact .partner-cta {
  margin-top: clamp(1.5rem, 3.5vw, 2.25rem);
  padding: 1.1rem 1.15rem;
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: space-between;
  gap: .9rem;
  background: var(--ember);
  border-left: 3px solid var(--flame);
}

.page-contact .partner-cta p {
  margin: 0;
  font-size: .92rem;
  line-height: 1.55;
  color: var(--navy);
}

/* ---------- 反馈 ---------- */
.page-contact .contact-feedback {
  background: var(--paper);
  border-top: 1px solid var(--contact-line-soft);
}

.page-contact .feedback-grid {
  display: grid;
  gap: clamp(1.5rem, 4vw, 3rem);
}

.page-contact .feedback-copy .section-title {
  margin: .5rem 0 .85rem;
  font-family: var(--font-head);
  font-weight: 900;
  font-size: clamp(1.6rem, 4.4vw, 2.4rem);
  line-height: 1.1;
  letter-spacing: -.02em;
  color: var(--navy);
}

.page-contact .feedback-copy .lede {
  margin: 0 0 1.3rem;
  font-size: clamp(.95rem, 2.2vw, 1.05rem);
  line-height: 1.65;
  color: var(--steel);
}

.page-contact .feedback-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 1px;
  background: var(--contact-line-soft);
  border: 1px solid var(--contact-line-soft);
}

.page-contact .feedback-list li {
  display: flex;
  gap: .9rem;
  padding: 1.05rem 1rem;
  background: #fff;
  transition: background var(--t-fast) var(--ease);
}

.page-contact .feedback-list li:hover {
  background: var(--ember);
}

.page-contact .feedback-list__idx {
  flex: 0 0 auto;
  width: 1.8rem;
  height: 1.8rem;
  display: grid;
  place-items: center;
  font-family: var(--font-mono);
  font-size: .8rem;
  color: var(--paper);
  background: var(--navy);
}

.page-contact .feedback-list li:hover .feedback-list__idx {
  background: var(--flame);
}

.page-contact .feedback-list h3 {
  margin: 0 0 .3rem;
  font-family: var(--font-head);
  font-weight: 700;
  font-size: .98rem;
  color: var(--navy);
}

.page-contact .feedback-list p {
  margin: 0;
  font-size: .88rem;
  line-height: 1.6;
  color: var(--steel);
}

/* ---------- 到访与邮寄 ---------- */
.page-contact .contact-visit {
  background: var(--paper);
  border-top: 1px solid var(--contact-line-soft);
}

.page-contact .visit-grid {
  display: grid;
  gap: clamp(1.5rem, 4vw, 2.75rem);
}

.page-contact .visit-copy .section-title {
  margin: .5rem 0 .85rem;
  font-family: var(--font-head);
  font-weight: 900;
  font-size: clamp(1.6rem, 4.4vw, 2.4rem);
  line-height: 1.1;
  letter-spacing: -.02em;
  color: var(--navy);
}

.page-contact .visit-copy .lede {
  margin: 0 0 1.3rem;
  font-size: clamp(.95rem, 2.2vw, 1.05rem);
  line-height: 1.65;
  color: var(--steel);
}

.page-contact .addr-card {
  padding: 1.1rem 1.15rem 1.2rem;
  background: var(--navy);
  border-left: 3px solid var(--amber);
  color: var(--paper);
}

.page-contact .addr-card__label {
  margin: 0 0 .5rem;
  font-family: var(--font-mono);
  font-size: .72rem;
  letter-spacing: .1em;
  color: var(--amber);
}

.page-contact .addr-card__value {
  margin: 0 0 .9rem;
  font-family: var(--font-head);
  font-weight: 700;
  font-size: clamp(.98rem, 2.4vw, 1.1rem);
  line-height: 1.55;
  color: var(--paper);
}

.page-contact .addr-card__actions {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: .65rem;
}

.page-contact .addr-card .copy-btn {
  border-color: rgba(216, 222, 227, .35);
  color: var(--paper);
}

.page-contact .addr-card .copy-btn:hover,
.page-contact .addr-card .copy-btn:focus-visible {
  border-color: var(--amber);
  color: var(--amber);
}

.page-contact .addr-card__link {
  font-size: .85rem;
  color: var(--amber);
  text-decoration: none;
  border-bottom: 1px solid transparent;
  transition: border-color var(--t-fast) var(--ease);
}

.page-contact .addr-card__link:hover,
.page-contact .addr-card__link:focus-visible {
  border-bottom-color: var(--amber);
}

.page-contact .visit-note {
  margin: 1rem 0 0;
  font-size: .85rem;
  line-height: 1.6;
  color: var(--steel);
  padding-left: .8rem;
  border-left: 2px solid var(--mist);
}

.page-contact .contact-photo--city {
  aspect-ratio: 10 / 7;
}

/* ---------- 继续浏览 ---------- */
.page-contact .contact-next {
  background: var(--navy);
  color: var(--paper);
}

.page-contact .contact-next__title {
  margin: 0 0 clamp(1.25rem, 3vw, 1.9rem);
  font-family: var(--font-head);
  font-weight: 900;
  font-size: clamp(1.35rem, 3.6vw, 1.9rem);
  letter-spacing: -.02em;
  color: var(--paper);
}

.page-contact .next-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 1px;
  background: var(--contact-line);
  border-top: 1px solid var(--contact-line);
}

.page-contact .next-item__link {
  display: grid;
  grid-template-columns: auto 1fr;
  grid-template-areas:
    "idx label"
    "idx desc";
  gap: .15rem .85rem;
  padding: .95rem .9rem;
  background: var(--navy);
  text-decoration: none;
  transition: background var(--t-fast) var(--ease);
}

.page-contact .next-item__link:hover,
.page-contact .next-item__link:focus-visible {
  background: rgba(228, 87, 46, .12);
}

.page-contact .next-item__idx {
  grid-area: idx;
  align-self: center;
  font-family: var(--font-mono);
  font-size: 1rem;
  color: var(--flame);
}

.page-contact .next-item__label {
  grid-area: label;
  font-family: var(--font-head);
  font-weight: 700;
  font-size: 1rem;
  color: var(--paper);
}

.page-contact .next-item__desc {
  grid-area: desc;
  font-size: .82rem;
  line-height: 1.5;
  color: rgba(216, 222, 227, .62);
}

/* ---------- 响应式 ---------- */
@media (min-width: 640px) {
  .page-contact .partner-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-contact .next-list {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 900px) {
  .page-contact .contact-hero__grid {
    grid-template-columns: minmax(0, 1.55fr) minmax(0, .85fr);
    align-items: end;
  }

  .page-contact .desk {
    grid-template-columns: minmax(0, 1.3fr) minmax(0, 1fr);
    align-items: start;
  }

  .page-contact .steps {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-contact .partner-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-contact .feedback-grid {
    grid-template-columns: minmax(0, .8fr) minmax(0, 1.2fr);
    align-items: start;
  }

  .page-contact .visit-grid {
    grid-template-columns: minmax(0, 1.05fr) minmax(0, .95fr);
    align-items: center;
  }

  .page-contact .next-list {
    grid-template-columns: repeat(5, minmax(0, 1fr));
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-contact .step,
  .page-contact .chan,
  .page-contact .feedback-list li,
  .page-contact .next-item__link {
    transition: none;
  }

  .page-contact .step:hover,
  .page-contact .step:focus-within {
    transform: none;
  }
}